Organizations don’t move by themselves. It takes people to do that — they are essential to change. Commercial excellence and successful change depend on multiple elements. That’s why we always look at the bigger picture.
A good organization is more than the sum of its parts. How much more? That depends on the way those components are attuned to each other. That’s why we believe in an integral approach to commercial excellence. A complete program to improve those separate components and connect them in a smart way, bringing the entire organization in motion and achieve tangible results. The 5 in our name refers to the five elements that are necessary for this process.
An organization needs focus. An ambitious goal that is our employees’ shared responsibility. It’s also important to have a clear strategy. We validate that strategy. And even more importantly: we make sure that everyone knows what the commercial excellence goals of our organization actually mean, specifically in terms of their day-to-day work.
With the right commercial setup, you can reach your goals much more easily. In a customer-driven commercial process, you connect the right people at the right time, from Lead Generation to Contract Management. You will also need smart tools to manage the market, your accounts and opportunities. We set up the entire process with the appropriate tools. When it comes to commercial excellence, we have many proven Best Practices, which we use to build on your organization’s strong points.
In order to achieve your goal, you need the right skills. Skilled people who fit the profile of the future. We believe that everyone can develop oneself. With our programs, we help your current employees realize their full potential.
No matter how good your processes and structures are, it’s motivated people who make an organization successful. Engaged employees, who not only CAN, but WANT to change. This calls for inspiration and exemplary behavior, by people who show them how it’s done. We get to work with a group of enthusiastic Change Agents who radiate commercial excellence in a contagious way to those around them. That way, more and more people will take ownership of the change.
We don’t believe in instant success. Change is a continuous process that calls for sustainable implementation. And leadership. Together, we will get the organization ready for the future—by making sure the organization can achieve it by itself. This is no longer about design, but about action. Every day on the workfloor.